IT SHARED SERVICES – ANGLOPHONE SOUTH SCHOOL
DISTRICT
INVITES INTERNAL APPLICATIONS FOR THE
FOLLOWING:
COMPETITION # TSPL1-27
TECHNOLOGY SUPPORT SPECIALIST: LEVEL I
Location: Anglophone South School District
Public
Service Alliance of Canada Union (Local 60702), School Business Officials Group
Join our dynamic team as a Technical
Support Specialist and make a meaningful impact by providing essential guidance
and technical support to various education facilities. Under the direction of
the IT Operations Supervisor, this role encompasses the following:
Key Responsibilities:
·
Client-Centre
Support: Deliver
exceptional support to clients, ensuring their technological needs are met
promptly and efficiently.
·
Hardware
and Software Solutions:
Diagnose and resolve hardware and software issues in a multi-vendor hybrid
environment.
·
On-Site
Assistance: Travel to
multiple school sites to provide technical support and effectively address any
issues.
·
Information
Management: Maintain precise
records of hardware and software inventory, oversee equipment distribution, and
support procurement and deployment efforts.
·
Streamlined
Documentation: Efficiently
complete and manage necessary paperwork, including service requests, building
systems information, and equipment inventory records.
·
Collaborative
Problem-Solving:
Partner with IT Operations Supervisors, Information Systems Managers, and
fellow team members to tackle complex technical challenges.
·
Policy
Compliance: Adhere to
established protocols, policies, and procedures.
Qualifications:
·
Successful
completion of a recognized Computer Technology program or equivalent work
experience. Industry recognized certifications would be an asset.
·
Previous
experience in hardware and software troubleshooting is an advantage.
·
Exceptional
communication and interpersonal skills.
·
Willingness
and ability to travel to multiple school locations as required. Must have a valid driver’s license and
transportation.
Necessary Special Requirements:
·
Must
be able to work as part of a team, as well as being able to work independently
with a diverse client base;
·
Must
be physically fit, as this position requires lifting an average of 40 lbs and
standing for long periods;
·
Must
have good organizational skills.
Salary: This
is a unionized PSAC position and falls under School Business Official 3 pay
band ($53,196 to $73,398 annual).
Application: Applications are to be received
no later than Tuesday,
March 12, 2024 at 12:00 noon. You must apply by submitting your
application with a cover letter as well as a resume outlining your
qualifications for Applicants must clearly demonstrate the essential
qualifications to be given further consideration. Subject to the response of
this competition, education and/ or experience requirements may be changed.
Thank you in advance for applying. Only those selected for an interview will be
contacted. The successful applicant will be required to provide a criminal
record check and two (2) references outlining how, when, and where the
applicant has acquired the qualifications and skills for this position.
Please apply directly online at https://asds.simplication.com
Employment opportunities within the Anglophone South School
District can also be found on our website at:
https://secure1.nbed.nb.ca/sites/ASD-S/Employment/Pages/Opportunities.aspx
We are committed to employment equity.
(All facilities in Anglophone South School District are scent
reduced environments)